Nero | Celia Robe Hook Nero

Fast Shipping and Professional Packing

We offer a broad range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse personnel are highly skilled and will pack your goods in accordance to our exact and precise specifications. Prior to shipping, your goods are carefully examined and safely secured. Each day, we ship to thousands of clients in many countries. This shows our commitment to be the largest online retailer on the planet. Warehouses and distribution centers are found in Europe as well as the USA.

Note: Orders that contain more than one item will be assigned a different processing period for each item.

Before shipping, all ordered items will be thoroughly examined. Most orders are now shipped within 48 hours. The time to deliver varies from 3-7 days.

Returns

We don't manage the stock at our factory and warehouse. Actual stock levels may fluctuate at any time. Be aware that your order is out of stock once the order has been placed.

Our policy lasts for thirty days. If it's been more 30 days since you've purchased your item, we unfortunately can't give you a full exchange or refund.

You are able to return a product in the event that it is not used and in the same condition the day you received it. The item must be in the original packaging.